E.ON Smart Meter Booking UI Design

E.ON needed a smart-meter installation booking tool that felt like part of the live utility site.

They wanted customers to book a slot without dropping into a separate process. Parcero designed the UX and UI with Digitas.

Objective

• Book, reschedule and cancel inside the existing site, not a third-party widget.

• Ask eligibility before offering a slot.

Scope

• UX Design

• UI Design

Approach

• Booking inside the live chrome and account rail.

• Eligibility gate, then calendar.

• Manage state for an existing appointment.

Modern Tech Stack

• Figma

• Sketch

• Axure

Impact

• First-time book, logged-in book and manage share one tool.

• Eligibility sits in front of the calendar.

Collaboration: Digitas (formerly DigitasLBi)